In a world where digital convenience is king, eSIM is transforming the way we connect. For Du customers in the UAE, moving to an eSIM means saying goodbye to plastic SIM cards and welcoming a more flexible, eco-friendly, and hassle-free mobile experience. Whether you own an iPhone, Samsung, or Google Pixel, this guide will walk you through every step to activate and use your du eSIM, so you can stay connected without the fuss.
Is your device eSIM compatible?
Before you begin, check if your device supports eSIM. Most recent models do. Here are some popular phones in the UAE that support eSIM out of the box:
- Apple: iPhone XR and newer, iPad Pro (3rd Gen and later)
- Samsung: Galaxy S20, S21, S22, Z Fold, Z Flip (with eSIM support)
- Google: Pixel 3 and newer
For a full list, check your smartphone’s specifications online or visit Du’s official eSIM page.
Step-by-Step: How to activate eSIM on Du
Here’s a full step-by-step guide on how you can finally switch to eSIM on the Du network.
Option 1: Activate eSIM via the du app (Recommended)
- Download the du App from the App Store or Google Play Store.
- Log in using your registered mobile number.
- Go to “Manage SIM” and select “Replace with eSIM”.
- Authenticate your identity using the UAE Pass app.
- You will receive a QR code or an eSIM activation link.
- Scan the QR code in your device’s settings:
- For iPhone: Settings > Mobile Data > Add eSIM
For Android: Settings > Connections > SIM card manager > Add mobile plan - Follow the on-screen prompts to complete installation.
Option 2: Activate eSIM at a du store
- Visit your nearest du store with your Emirates ID.
- Request to switch from a physical SIM to eSIM.
- The staff will provide a QR code for you to scan.
- Add the eSIM to your device using the same process as above.
Switching to eSIM with Du is not just about convenience, but it is a step towards a smarter, greener future. Whether you are managing multiple numbers or simply want to avoid the hassle of physical SIMs, Du makes the transition smooth and user-friendly. Activate your eSIM today and enjoy the freedom of digital connectivity.
Also Read: Etisalat eSIM: How to setup, transfer eSIM on iPhone, Android
What is eSIM and why should you consider it?
An eSIM (Embedded SIM) is a digital SIM built directly into your device. Unlike traditional SIM cards, there is no need to insert or swap anything physical. Instead, you simply download your SIM profile from Du and you are ready to go.
Key benefits of using eSIM on Du
- No more store visits for SIM swaps
- Switch between numbers or plans with ease
- Dual SIM support: use two numbers on one device, even on an iPhone!
- Perfect for travelers and expats as it allows to add local plans on the fly
- It’s eco-friendly as it reduces plastic waste
